Solar 365 Terms & Conditions and the quotation are our contracts with you. Please read them carefully to understand this document.
The definitions in our Terms & Conditions rely on what we mean. Read the whole page for better clarification.
The form you filled and signed by you confirms that the installation has been done and our team has commissioned for their work:
“Our”, “we”, “us” or “company” refers to Solar 365, a company in Western Australia. If we mention, “you”, “your”, and “customer” refers to the person who is getting our quotation and accepts our contract form.
When we use “system”, it refers to the photovoltaic solar power system in the Quotation and Contract Form, which includes solar panels, wiring, inverter, switchboard, and electrical safety certification.
The “ Agreement” between you and Solar 365 is mentioned in our Terms and Conditions.
Solar 365 agrees to sell the solar system to you, deliver and install it at your doorstep as mentioned in the agreement.
You agree to buy the solar system from Solar 365 to get your solar panels delivered and installed at your home or any other place, which you mentioned in the agreement.
Solar 365 agreement with you is composed following accepted documents by both parties:
Your agreement with Solar 365 begins when you sign our Quotation and Contract Form.
If you find any inconsistency between Quotation and Contract Form and Terms and Conditions will resolve the extent of that inconsistency.
If your system design is completely different from as quoted at any point of contract, you will get a full refund.
In case our product material is not available on the day of installation at your home, Solar 365 will arrange a greater or equal value of the product to deliver on time. However, you need to clarify and agree on it in advance. A signature of yours will be required to confirm this.
Solar 365 will mention the total amount payable and method of payment by you on the Quotation and Contract Form.
The total amount of solar system must be finalized before the day of system installation. If you are paying using the electronic fund's transfer methods, make sure to download or have receipt of the transfer amount you do and submit it either at our office or give it to our installer.
Solar 365 reserves the right to charge interest on any overdue, which would be on a daily basis.
For the accounts you use, Solar 365 has the right to recover the cost, which is left, including the legal fee from you.
However, discounted systems do not meet any promotions run online when you agree with Solar 365.
Delivery and Installation of the Solar System
Solar 365 will arrange for the system to deliver and install on your doorstep and at the address you mention. If you want to ensure that your system installation meets the Australian standard and guidelines, then let us inform you that we only use CEC accredited licensed electricians or installers.
Solar 365 may need to change your installation date if you fall under these circumstances:
If your switchboard does not meet current safety standards and requires an upgraded board. In this situation, you are liable to pay for the same.
If we find there are some difficulties in site access or the property is not like the customer mentioned on the Quotation and Contract Form, additional charges are applicable to ensure the safety of our installers and yours.
The customer’s electricity meter will adhere to change if required, and the cost of replacement is payable by you. Electricity tariff may change because of the installation of the solar PV system. You are requested to contact your electricity retailer to ensure the electricity charges.
When the installation is completed. The system must remain turned off until you get your Solar Meter. Solar 365 is not liable for any additional charges if the system is turned on before the solar meter is installed.
You are also advised to be present on the day of the installation of your solar system. If you are not present, Solar 365 reserves the right to reschedule the installation process day and charge for another visit.
While our installer is on duty to install your system carefully, they avoid any breakage while installation, it's your responsibility to have a spare tile for replacement. Our professional installers will replace the tile or silicone if needed.
Solar 365 has the right to inspect all your system equipment before installing them. If they find any defect and cause of any failure of the system, they may not be responsible for that. You need to replace it before the warranty period ends.
*This agreement and Terms and Conditions may not be varied except you have a written one by Solar 365.